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Chăm Sóc Khách Hàng (Customer Service )

Scanwell Logistics Vietnam
Updated: 09/08/2024

Employment Information

Benefits

  • Insurance
  • Travel
  • Allowances
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description

What You Will Do

· Assisting customers by providing product information, ordering process information, catalogues and samples as required.

· Assist with the process of sales orders and distribution/delivery from our HCMC warehouse

· Inform and assist customers with matters related to their order status, co-ordinate Customs documentation preparation with our service provider in Vietnam Bonded Warehouse

· Liaising with internal customer service, planning, sales and logistics teams to resolve customer needs and enquiries

· Report writing (non-financial)

· Building and promoting the business offering to new and existing customers to ensure that current business is retained and growth is achieved.

· Assisting with quality queries

· Assisting customers by providing product information, ordering process information, catalogues and samples as required.

· Assist with the process of sales orders and distribution/delivery from our HCMC warehouse

· Inform and assist customers with matters related to their order status, co-ordinate Customs documentation preparation with our service provider in Vietnam Bonded Warehouse

· Liaising with internal customer service, planning, sales and logistics teams to resolve customer needs and enquiries

· Report writing (non-financial)

· Building and promoting the business offering to new and existing customers to ensure that current business is retained and growth is achieved.

· Assisting with quality queries

Job Requirement

What You Are Good At

·         Highly competent English written and verbal communication skills

·         The ability to communicate and build relationships with customers

·         An analytical mind with the ability to prioritise tasks effectively

·         Experience within a sales or customer service role is advantageous

·         Computer literate with SAP and Microsoft Office Skills

·         A desire to take on more responsibilities and challenges as you develop within our team

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Job type : Permanent
  • Salary: 10 Mil - 16 Mil VND

Company Overview

Scanwell Logistics Vietnam

https://www.scanwell.com/Company size: 25-99
SCANWELL LOGISTICS Far And Away – Your Best Move Scanwell Logistics was founded in 1981, with its head quarter located in Hong Kong. For over...Detail

Chăm Sóc Khách Hàng (Customer Service )

Scanwell Logistics Vietnam

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About us

Scanwell Logistics Vietnam

Employment Information

Chăm Sóc Khách Hàng (Customer Service )

Location

Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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