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Customer Service Executive - App Travel

CÔNG TY TNHH TRANSCOSMOS VIỆT NAM
Updated: 23/08/2024

Employment Information

Benefits

  • Insurance
  • Travel
  • Allowances
  • Healthcare
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description

  • Performing day-to-day operational activities in customer service of call center.
  • Giving excellent services to customers.
  • Receive calls from customers and respond to all incoming inquiries by phone/Email/Chat/App.
  • Open for ideas and innovative solutions to enhance team productivity.
  • Achieve daily/monthly performance targets defined by the project.
  • Working 25 days/ month, 5-6 days/ week.
  • Service Time: 24/7, rotate shifts from 6 AM – 9 PM, night shift from 9 PM – 6 AM (average 3–5 night shift/month).

Job Requirement

  • Graduation from College or above.
  • At least 6 months experience in customer service, receptionist, tour guide.
  • Intermediate in English (Preferably with TOEIC 365 - 450).
  • Age: From 20 – 30 years old.
  • Having experience in call center/contact center or travel industry is a plus.
  • Willing to work on weekends, national holidays, overtime if needed.
  • Discipline, honesty, critical and high initiative.

More Information

  • Degree: College
  • Age: 20 - 30
  • Job type : Permanent
  • Probationary period: - 2 months
  • Working time: - Working 25 days/ month, 5-6 days/ week.
  • Colleagues: - Activities: Birthday party, Employee engagement activities.
  • Benefit:

    - Gross Salary: 8.000.000 VND (included basic salary & Meal, Transportation allowances).
    - KPI bonus up to 2.000.000 VND/ month.
    - Promotion opportunities every year.
    - Salary increases once/year.
    - 13th month salary.
    - Insurances followed Vietnamese Labor Law.

  • Other extras:

    - Other allowances: Parking Fee, Night Shift.
    - Bonuses, gifts for Holidays.

  • Salary: 8 Mil - 10 Mil VND

Company Overview

CÔNG TY TNHH TRANSCOSMOS VIỆT NAM

https://transcosmosvietnam.talent.vn/Company size: 1.000-4.999
Gia nhập thị trường Việt Nam vào năm 2014 với trụ sở chính ở Hà Nội, transcosmos (TCV) đã góp phần nâng tầm cho thị trường BPO Việt Nam. Với sự phát triển...Detail

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Customer Service Executive - App Travel

CÔNG TY TNHH TRANSCOSMOS VIỆT NAM

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CÔNG TY TNHH TRANSCOSMOS VIỆT NAM

Employment Information

Customer Service Executive - App Travel

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Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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