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INSEE

Customer Service Officer

INSEE
Updated: 12/06/2024

Employment Information

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Uniform
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

1.Management of waste collection manifest: Hazardous - Non-hazardous - By pass

  • Check the legal terms of the information recorded in the manifest.
  • Follow up & collect correct manifests to replace incorrect ones (if any).
  • Scan & save file manifests into folder document management.
  • Store hard copy of collection manifests in the storage cabinet.

2.Return the completion manifests to the customer

  • Collect stored hard copy manifest and complete the signature & stamp to return to customer.
  • Send email notifying the return of completed manifests to customer.
  • Send EMS to the correct PIC of receiving customer's manifests within 3 days to comply legal requirement.
  • Tracking the receipt to ensure that the customer has received the letter.

3.SLA manifest report

  • Follow up & remind CATL & HONC for the confirmation of co-processing waste completed on time.
  • Synthesize data and send SLA report to relevant teams every week.
  • Manifest returned report monthly.

Job Requirement

1. Educational Qualifications:

  • University or degree.
  • English skill approximately level B (or TOEIC 500)

2. Relevant Experience:

  • 1 years’ working experience, preferably related to customer service.

3. Leadership Competencies

  • Analysis & Problem solving.
  • Customer focus.
  • Lead for performance.
  • Support actions, change & innovation, proactive.
  • Develop employees.
  • Adapt & learn.

More Information

  • Job type : Permanent
  • Salary: 12 Mil - 15 Mil VND

Company Overview

INSEE

http://insee.com.vn/Company size: 500-999
INSEE Vietnam is a member of Siam City Cement Public Company Limited (SCCC) - known as the leading construction material corporation in the region. The...Detail

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About us

INSEE

Employment Information

Customer Service Officer

Location

Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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