1/ Handling of customer enquiries and requests professionally to maximize customers’ satisfaction.

2/ Receiving booking information as well as ensuring the equipment arrangements for Operation Dept. timely follow-up.

3/ Creating booking in system, Updating & Sending Booking Acknowledge to customer within timeframe.

4/ Receiving shipping instruction from customer via COSCO system, doing B/L and submit AMS /ENS

5/Checking & amending B/L as customer request regarding cargo weight, commodity, certificate

6/ Booking & vessel clean-up within timeframe

7/ Verify/Update Customer Profile in the system

8/ On duty list after working hour to check export list with ports

9/ Tactful in dealing with customer concerns, services recovery, and special service requirements.

10/ Improve bottom line results by collecting customer feedback for management review and/or suggesting ways to enhance work efficiency.

• University graduated in relevant field;
• At least 1-2 years’ experience in shipping lines, handling booking container, cargo, vessel
• Hardworking, proactive and teamwork spirit;
• Good interpersonal & communication skills;
• Good organizational and multi-tasking abilities;
• Good command of English/ Chinese be advanced

BENEFITS:

- Be paid social insurance, health insurance, unemployment insurance as Vietnam Law regulation.

- 13th month salary

- Lunch allowance.

- Health check packages once a year.

- Working hours from Monday - Friday

- Other benefits will be discussed during the interview.

- Salary can be negotiable.

• Degree: Bachelor
• Age: Unlimited
• Job type : Permanent
• Salary: Competitive