Process order entries in the ERP system, and ensure these entries are accurate.
Prepare shipping documents, proceed with freight booking, and liaise with MPL, production, warehouse, customs, and forwarders to ensure delivery of outgoing shipments is picked up on time.
Send invoices or other bills to customers and track receivables timely. Write off invoice in ERP based on received payment.
Communicate with customers for shipping schedules, forecasts, and any other demand or emergency.
Pass customer demand to the MPL department timely and accurately, make sure they fully understand, and input into production plan correctly.
Maintain different kinds of reports and records.
Monitor production status by checking system reports and communicating with MPL, and Production, to ensure customer customer-requested shipping plans can be achieved.
Assist in the investigation of customer complaints, and handle return and exchange.
Attend CFT meetings, understand meeting subjects, and take action according to meeting minutes.
Job Requirement
Good command of English reading, writing, and listening, speaking.
5- 7 years or above Experience in customer service/logistics for the manufacturing company
Experience in working with ERP
Proficiency in MS Office Products (Word, Excel, PowerPoint).
Work experience in an international company or organization is preferable.
ACTION COMPOSITES VN is the joint venture company invested from Europe and Hongkong, the Company has been established since September 2018 and...Detail
ACTION COMPOSITES VN is the joint venture company invested from Europe and Hongkong, the Company has been established since September 2018 and started production in Apr 2019. Our products are carbon composites with high stiffness, high energy absorption and light weight for luxury cars. ACTION COMPOSITES will bring good benefit, sustainable job, growth opportunity for employees and we are looking for talent and long term engagement.
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