Message

Please sign in to perform this function

Sign in by

Customer Service (Test Assignment) - Chemical /Textile/Garment/Footware

SGS VIETNAM LIMITED
Updated: 21/10/2024

Employment Information

Benefits

  • Insurance
  • Travel
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review

Job Description

- Study testing manual & advise to Order Controller team or client.- Communicate with client to clarify test query & follow up. Instruct client the testing process from Clients. - Cooperate closely with inspection team if there are any requests relate to inspection service. Provide sampling details, BOM to inspection team so that they can pick up samples correctly.- Ready to support inspection team if they face any unclear/ problem during pick up samples .

- Sample breakdown & assign appropriate test item(s) of sample component(s).- Take sample photo.- Save & name sample photo- Be able to use several company softwares.- Input correct & updated report due-date into system

- Handle internal query on order status.- Clarify unclear point of testing manual or difficult situations with Key Account Manager/ Costco team from other SGS labs/ Costco buyer.- Deliver company service to client, always try to find the best solution to provide the best service to client.

- Able to satisfy client's need within scope of job.- Willing on handling a new request/ procedure.- Able to cooperate with others teams (ex: Lab, Reporting, Inspection, Sales) in order to safisfy client's requirement.

- Always need to update the status to client if receive any updating from Costco system for each TRF. And instruct client clearly the next step which they need to do.

- Able to deal with conflict and difficult situations independently- Able to work under high pressure and time management- Other duties upon requested

Job Requirement

University or above (Chemical or Textile/ garment industry)

Good communication skills (Listening to fully understand, Explanation clearly & easy to understand)

Fluently using English

Good at Microsoft Office (Word, Excell, Outlook, Power Point)

Able to work independently, as well as in team and to coordinate several activities simultaneously

More Information

  • Age: Unlimited
  • Job type : Permanent
  • Salary: Competitive

Company Overview

SGS VIETNAM LIMITED

Company size: 1.000-4.999
SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity....Detail

Customer Service (Test Assignment) - Chemical /Textile/Garment/Footware

SGS VIETNAM LIMITED

Get email alerts for new jobs

Setup Email alerts

Employment Information
Similar jobs

About us

SGS VIETNAM LIMITED

Employment Information

Customer Service (Test Assignment) - Chemical /Textile/Garment/Footware

Location

Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
In Partnership with