The concierge holds a key position with a mission to delight clients throughout their stay, ensuring that every customer's holiday reaches a 100% satisfaction level in any circumstances.

Tasks:

• Verify all information before departure to ensure the trip aligns with the travelers' expectations.

• Assist travel counselors in finding ideas to enhance the travelers' experience on-site.

• Be readily available for travelers on-site, addressing any requests to assist and facilitate their trip.

• Carefully follow up on all journeys before, during, and after the trip to ensure a seamless experience.

• Serve as a liaison between travelers and travel counselors.

• Update (and find) recommended restaurants, cafes, etc.

• Collaborate with different teams (sales, production, reservation, operation) to ensure the quality of services on-site.

Concierge :

- Distinction and discretion.
- Reactivity and smart resourceful.
- Good general culture and good level of French

- Multi skilled.

- Adaptability.

- Pleasant personality & powerful confidence.

- Love of customer contact.

- Courtesy.

- Good elocution.

- Must be patient & quick decision maker at the same time.

- Creativity.

- The concierge has to adapt himself to any type of client’s profil.

- Always find a solution.

- Positive attitude.

- Skilful psychologist.

- Hard worker.

- Be diplomatic.

- Put your ego aside.

- Free from preconceived ideas.

• Degree: Bachelor
• Age: Unlimited
• Job type : Permanent
• Salary: Competitive