Designing and installing computer hardware configurations.
Installing software and networking systems.
Troubleshooting network and software issues.
Installing high-level software security systems.
Training staff on newly installed hardware and software systems.
Fixing hardware, software, and networking issues.
Responding to general IT requests.
Ensuring security software is kept up to date.
Diagnose and resolve technical hardware and software issues.
Research questions using available information resources.
Advise user on appropriate action.
Follow standard help desk procedures.
Log all help desk interactions.
Follow up with customers and users to ensure complete resolution of issues.
Redirect problems to correct resource.
Identify and escalate situations requiring urgent attention.
Track and route problems and requests and document resolutions.
Resolve technical problems with Local Area Networks and Wide Area networks.
Inform management of recurring problems.
Stay current with system information, changes and updates.
Help update training manuals for new and revised software and hardware.
Train computer users as necessary.
Job Requirement
Bachelor’s degree in IT is preferred.
Extensive knowledge of computer hardware system.
Ability to troubleshoot complex software and hardware issues.
Knowledge of database and networking security systems.
Ability to manage 2-3 employees.
More Information
Degree:
Bachelor
Age:
Unlimited
Job type : Permanent
Salary:
Competitive
Company Overview
Công Ty TNHH Zeder Việt Nam
https://zedercorp.com/Company size: 100-499
ZEDER Corporation is the merged entity of Fulcrum Suspensions & Redranger. Together Fulcrum & Redranger bring together decades of local and...Detail
ZEDER Corporation is the merged entity of Fulcrum Suspensions & Redranger.
Together Fulcrum & Redranger bring together decades of local and global leadership in the Automotive Aftermarket. Combined ZEDER is the world’s largest and leading manufacturer of automotive polyurethane bushings and related accessories with operations in Australia, US, UK, and Vietnam.
In Australia, the merged entity is the largest automotive steering and suspension business in the country with Wholesale and Retail Workshop operations nationally.
The post-merger plan includes expediting global expansion through both consolidation (M&A) and investment in innovation, IT, manufacturing, logistics, people, sales and marketing to ultimately strengthen ZEDER Corporation’s global leadership role.
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