· Update the price list on the system.

· Rate quotation to internal group and Customer.

· Negotiate rate/space with shipping lines and match with customer needs.

· Checking contract & update rate sheet

· Create & maintain relationship with Carriers.

· Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments.

· Support customer service in customer query resolution and exception handling

· Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs.

· Regularly proactively update information about prices and spaces from shipping lines and make reports for direct managers to control and update ships/space/price.

· Report to manager or upper level when required.

·       02 years working in freight forwarding companies and 01 years working experience in the same position (Or Customer Service/ Sale support)

·       Experienced in dealing/ working with shipping lines

·       Effectively communicate clearly and concisely to obtain positive results.

·       Good at Microsoft Office (high skill of excel will be advantage.)

·       Graduated at Colleges and above (specific in Supply Chain, Logistics, Business administration will be advantages).

• Degree: College
• Age: Unlimited
• Job type : Permanent
• Salary: Competitive