Operation Manager, directly report to PM, will be in charge of supervising & coordinating with all sub-contractors such as janitorial service, security service, pest control service, landscaping service. Assist PM in providing administrative information and supervising daily operation tasks;

1. Administrative tasks

• Follow up sub-contractors’ contracts in all aspects;
• Assist PM in preparing & arranging events such as residence conference, Christmas party, Year End party, etc.
• Receive and resolve complaints from residents quickly & effectively;
• Accomplish and update procedures when needed;
• Plan working schedules for janitors and security guards;

2. Operation Tasks

• Remain working area clean and in order;
• Take responsible in working closely with sub- contractors in providing tools/ services and replacing tools/ staffs, ect.
• Negotiate with suppliers and ensure all the services are provided timely and professionally;
• Ensure that sub-contractors have to constantly apply working procedures for all maintenance contracts related to install equipment/ services and repair facilities;
• Liaise with engineering department to ensure proper maintenance for all services such as air-conditioning system, fire equipment, swimming pool, generator, security system and all shared building system;
• Accomplish all policies and procedures under PM’s guidance;
• Efficiently manage daily operation tasks;

3. Report

• Monthly evaluation of sub-contractors submitted to PM for final approval;

• At least 2-years experience in related fields;
• Strong interpersonal, negotiation and communication skills, for liaising with colleagues, customers and other stakeholders;
• Ability to work with IT resources such as databases and spreadsheets, for the collection and management of information;
• Excellent communication, interpersonal and writing skills;

• Degree: College
• Age: Unlimited
• Job type : Permanent
• Salary: Competitive