Main role: The Quality Assurance Manager is to formulate and direct the quality assurance programs and policies as well as come up with the latest quality controls to maintain/improve company standards.

Quality standard: Responsible for the establishment and implementation of the quality management system (Working flow, Structure, Responsibility, SOP)

Quality control

• Strictly implement the quality control procedures, inspection standards and relevant regulations of customers,
• Inspect garment quality
• Make correct and reasonable judgments

Mitigate risk

• Maintain smooth communication with customers and sales to update quality standard (if any), then timely transfer customer technical quality information to the factory, grasp and analyze the garment quality and ideological dynamics of the QA/QC in a timely manner, and regularly feedback to the upper level.
• Observe, analyze defects, then rectify and offer solutions. Follow up and verify the corrective and preventive measures taken to improve at a specific time in order to meet customer satisfaction.
• Actively participate in the development process to risk assess future production, highlight and resolving potential areas of manufacturing risk appropriate, joining all production trials in an active.
• Coordinate with relevant dept. to identify root causes and possibilities to come up with appropriate improvement plans to ensure production operations.

Solve claim

• Check the root cause, related departments
• Find out the issues
• Correct action plan
• Request related departments to improve
• Evaluate the improvement

Plan: Responsible for preparing working plans, controlling both quality and productions status, ensuring the first passing rate and making sure goods are shipped on time

People

• Calculate headcounts and process recruitment
• Develop people
• Coach team to follow the processes and regulations to ensure performance of team
• Review and approve KPI for department staff
• Proposed salary, bonus, discipline according to company regulations

Education: University degree or above.

Experience:

• 6+ years as a QAM or Senior QAM in Textile/Apparel industry in any form in which manufacturing is required.
• Preferable candidates used to work with Nike customer

Knowledge

• Understanding of garment technical and manufacturing process.
• Familiar with quality management system

Skills

• Fluent English
• Not adverse to change –Must be able to listen and collect opinions from its team, analyse these points and put new systems into place where necessary.
• Strong relationship and coaching, mentoring, leadership 
• Extensive knowledge of operation/ability to see and mitigate risk/ lead initiatives when necessary
• People management: building/employee motivation

• Degree: Bachelor
• Age: Unlimited
• Job type : Permanent
• Probationary period: 2 months
• Working time: Mon - Fri, 8AM - 5PM
• Benefit:

  Expenses: Lunch fee; 500,000 VND Mobile phone fee.
  Social Insurance: as Social Insurance Law after the probation period (100% Full salary)
  Insurance 24/7 after Probation
  Public Holidays: As Vietnam Labor Law

• Holidays: 14 days per year
• Salary: Competitive