ABOUT DOCQUITY
- Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.
- Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate and gain insights. Docquity has more than 350,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.
ABOUT ROLE
Sales Administrator is a secretary who supports the management of business activities in an organization, coordinating with related departments to promote sales activities to increase sales. Sales Admin will receive direct instructions from the sales director or sales department head, then coordinate work for other sales positions.
- Position: Sales Administrator
- Work Experience: At least 2 years experience in customer service, call centre, e-commerce or relevant, experience in pharmaceutical/consumer health/food supplements is preferable.
- Location: Ho Chi Minh City, Vietnam
- Academic Qualification: Bachelor of Marketing, Business Administration, or related degree
KEY RESPONSIBILITIES
1. Support & Management:
- Receive business related information and disseminate to sales team, monitor revenue situation.
- Support in building Customer relationship managment, customer care, gifts and gratitude for customers.
- Promote customer payment progress, manage debt collection,
- Prepare periodic business reports for superiors, update business results for sales staff.
- Support the sales & Mkt team on specific business strategies, programs and plans.
- Perform other tasks as required by management.
2. Customers and Orders:
- Manage information of customers, distributors and suppliers of raw materials.
- Classify customers to apply appropriate sales policies.
- Draft and manage business related documents.
- Consulting, persuading customers to sign contracts, supporting purchase and payment procedures.
- Actively receive customer and partner opinions and feedback.
- Actively maintain relationships with customers and partners.
- Handle customer issues if any, minimizing damage to the sales department.
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