Conduct training & coaching needs analysis of assigned collections frontline teams to propose and develop appropriate training & coaching programs
Develop documents according to training and coaching programs agreed with management level of the assigned collections teams
Plan and prepare necessary steps to implement training & coaching programs agreed with management level of assigned collections teams.
Implement training and coaching programs agreed with management level in forms appropriate to characteristics of assigned collections teams
Statistics, analysis, and reporting on results of implementation of training and coaching programs agreed with management level of assigned collections teams and propose solutions to improve implementation efficiency.
Other tasks assigned by Manager.
Job Requirement
Bachelor degree
Have knowledge of Finance & Banking industry
02 - 03 years of experience working in training positions prefer working experience related to Collections Call or Field.
Good at Communication, presentation, Negotiation skills
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an...Detail
We were founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank). In 2015, we successfully transferred to an independent company with the Brand FE CREDIT. Since then, we continuously have been enlarging and taking the leadership of consumer finance market in Vietnam. Our success is built on serving the best sake of our customers; we are keen on designing new products with add-on values to customers with our philosophy of Fast and Easy. In 2021, FE CREDIT & SMBC FC have a strategic partnership and is valued at US$2.8 billion.
We have long nourished the determination to professionalise our operations. We embrace a strong organisational culture with a shared aspiration and values which allows us to act as a united and focused company.
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