1. Job Purpose

- The job holder responsible for application development: Directly consulting and analyzing development requirements from business units, ensuring complete and effective conversion of business unit requirements into application requirements.
- The job holder responsible for user support: Directly support users in daily activities, ensuring users' problems are handled as quickly as possible, meeting their business needs

2. Key Accountabilities (1)
Responsibility in developing applications
- Receive requests to develop and improve products, processes, and features from business units. Analyze and advise business units the most effective plan to fulfill requirements
- Talk to the development department to design a solution for these requirements. Develop detailed requirements specification in a language suitable for programmers (developer); Ensure development requirements are clear and technologically feasible
- Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.
- Prepare and issue user manuals for technology products.
- Participate in direct training on products and technology features for IT support department and professional staff if necessary.
Key Accountabilities (2)
Other responsibilities
- Participate in technology projects as assigned.
- Participating in the development of business processes and guidelines of the Unit.
- Participate in technology risk handling as assigned.
- Perform other tasks as required by management.

3. Success Profile - Qualification and Experiences
Qualifications
- Graduated from University or above.
- Business analysis certificate preferred.
Work Experience
- Minimum 5 years in Business Analysis field or banking domain
Foreign language

- Good at English communication

• Degree: Bachelor
• Age: Unlimited
• Job type : Permanent
• Salary: Competitive