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Technical Support (Night Shift)

CÔNG TY CỔ PHẦN MAC MARKETING

Updated: 02/08/2024

Work location: Ho Chi Minh

Job level: Experienced (Non - Manager)
Experience: 1 - 3 Years

Salary: 10,000,000 - 12,000,000 VND
Industry: Marketing, IT - Software, IT - Hardware / Network

Deadline to apply: 14/08/2024

Provide technical support and customer care to mostly owners of nail salons, restaurants, hair salons, garages, milk tea shops, and fast food establishments across the US and Canada.
Work on computers (offline, online, remote) and company equipment such as card terminals and POS systems.
Conducted product setup, training, and demonstrations and resolved incidents and issues related to the company's equipment and services.

Competitive official salary up to 16.000.000vnđ, with salary reviews based on work efficiency and leader evaluations.
Good English communication skills are an strong advantage. (English level IELTS 5.5 - 6.0 or equivalent).
Excellent communication skills (listening, speaking)
Clear and fluent voice with no regional characteristics, demonstrating confident communication skills.
Understanding networking, including setting up routers, modems, and reserved IPs.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Salary, overtime pay, insurance, tax, and vacation reregulation follow company policy.
Having undergone training and being provided with access to job-relevant documents.
Ensuring the availability of required equipment for the job.
Young, modern, and comfortable working environment.
Opportunities for skill development and self-improvement.

Degree: College
Age: 22 - 35
Job type : Permanent
Probationary period: 2 Month
Working time: Shift 1: 8PM - 4AM, Shift 2: 4AM - 12AM (5.5 days per week)
Training opportunities:
Long-term special remuneration policy for core members
Dynamic, friendly working environment, preferential welfare regimes
Opportunities for long-term stable career development
Have the opportunity to work with both Vietnamese and USA teams
Colleagues: Work in a professional, dynamic environment
Benefit:
Enjoy full benefits for employees according to the Labor Law
Welfare regime: annual foreign travel, picnics, holiday bonuses, 13th month salary...
Unlimited work efficiency bonuses
Other extras:
Gasoline allowance up to 800k
Food allowance 30k/day
Birthday bonuses, sweet parties, salty parties, YEP...etc.
Holidays: 12 days off/year + 12 days off under Night Shift regime and other days off up to more than 35 days/year
Salary: 10 Mil - 12 Mil VND