1. Main Responsibilities:

This position requires experience in executing business strategies and plans, as well as building and managing customer relationships. A good understanding of e-commerce is essential.

Business Planning:

• Assist the Deputy Director in developing business plans for each project and phase of the company.
• Support and propose suitable Marketing and Sales strategies.
• Collect and analyze competitor and market information.
• Monitor business performance in the markets where the company operates.
• Build, develop, and manage relationships with the company's customers.
• Track and continuously improve customer strategies with superiors to seek new customers, retain current customers, win back lost customers, reduce churn rate, etc.
• Monitor team workloads and allocate resources efficiently, especially in emergency situations.

Project Management:

• Develop plans and ideas for the company's projects.
• Assist the Deputy Director in supervising and managing the company's projects.
• People Management:
• Organize daily, weekly, and monthly meetings.
• Motivate and inspire direct subordinates to achieve the company's goals, as well as team and individual objectives.
• Supervise the performance of direct reports and promote continuous improvement.
• Support the development and establishment of KPIs for the teams.

Reporting and Other Tasks:

• Promptly and swiftly update the Deputy Director on work progress and reports.
• Assist in compiling weekly, monthly, and annual business reports.
• Handle tasks as directly requested by the Deputy Director.

1. Job Requirements:

• Graduated from University or College with a major in E-commerce, Business English, Marketing, Business Administration, or other related fields. (Knowledge in Information Technology is an advantage).
• At least 2 years of experience in customer service and marketing or e-commerce, and 1 year in a similar position.
• Must be proficient in English in all four skills. Working with global customers. (Listening, Speaking, Reading, and Writing).
• Quick learner, good self-study skills, and ability to develop in a dynamic, fast-paced work environment.
• Good analytical and information synthesis skills; strong logical thinking.
• Ability to observe, analyze, and make decisions.
• Good communication skills, proactive in work.
• Ability to work independently and as part of a team.
• Ability to handle high-pressure situations well.
• Preference for female candidates.

     2. Benefits:

• Working hours from 08:00 to 17:30, Monday to Friday, with a 1.5-hour lunch break.
• Professional, dynamic, creative, and developmental working environment with many promotion opportunities.
• Fully entitled to labor policies according to labor laws on insurance, salary, bonuses, holidays, etc.
• Professional, dynamic, creative, and developmental working environment with many promotion opportunities.
• Attractive remuneration, holiday bonuses, project bonuses, annual bonuses, 13th-month salary (personal achievement bonuses, business performance bonuses, attendance bonuses, etc.).
• Clear career opportunities and promotion paths.
• Casual yet respectful dress code, spacious and well-equipped office.
• Annual vacation (once a year).
• Weekly happy hours and many other events on annual traditional holidays.
• Use of company-provided computers and equipment.

• Degree: College
• Age: 23 - 28
• Gender: Female
• Job type : Permanent
• Salary: Competitive