- Write and edit text that enables users to easily navigate our products and accomplish their intended goals. Examples include user navigation, error messages, onboarding flows, feature naming, tooltips, email, and other components that facilitate the end-to-end user experience.
- Create cohesive and consistent product narratives. Document your strategies with guidelines, ensuring a consistent tone and voice.
- Collaborate with cross-functionally members of the design, product, marketing, engineering, and legal teams to craft compelling messaging across multiple platforms.
- Ability to create questions and storylines for different user testing scenarios, take a data-driven approach to usability studies, and optimize copy to enhance product growth.
- Comfortable providing and receiving feedback in an iterative design environment.
- Strong organizational ability and exceptional attention to detail.