- Process Sales Orders (SO) received from the CSE team, complete necessary documentation, and hand over to the warehouse partner and transportation for delivery (e.g., Delivery Note, PO, Booking, Invoice).
- Handle all return/recall cases, processing the goods back to the warehouse.
- Coordinate document exchange with transportation partners.
- Report any urgent or unexpected incidents.
- Prepare and submit the monthly KPI (Key Performance Indicator) report.
- Identify and request support for any challenges or issues encountered in the work.