1. Client Service

• Proactively identify and address client needs by staying updated on industry trends, market insights, and competitors' activities.
• Develop and maintain a deep understanding of each client's business, industry, and objectives to offer strategic guidance.
• Act as the primary point of contact for clients, promptly addressing inquiries, concerns, and requests.
• Collaborate with clients to define project goals, objectives, and key performance indicators (KPIs).
• Present campaign strategies, reports, and performance metrics to clients in a clear and compelling manner.
• Seek opportunities for upselling or cross-selling additional agency services to clients based on their evolving needs.

2. Project Management

• Write client brief and debrief effectively to internal team members
• Develop proposal and present to clients
• Develop project planning and timeline
• Schedule task, monitor project progress and coordinate resources, timelines, and deliverables and detect delays/problems in the project and tackle them to ensure efficient project execution.
• Collaborate with cross-functional teams, including creative, production, and technical teams, to ensure project success.
• Conduct regular project status meetings with external and internal teams to keep everyone aligned and informed.
• Monitor project budgets and expenses, providing timely updates to clients and addressing any budget-related concerns.
• Responsible for building & maintaining relationships with third-party suppliers to make sure input products meet desired quality & are delivered within deadlines
• Conduct post-project evaluations to gather feedback from clients and internal teams, identifying areas for improvement and best practices.

3. Paperwork (5%)

• Prepare and distribute project reports, status updates, and performance summaries to clients and internal stakeholders.
• Assist in the preparation of proposals, contracts, and other necessary documentation for client engagements.
• Ensure all project-related paperwork, including contracts and invoices, is filed and managed appropriately.

• University/College graduate, Bachelor degree in Marketing or related field is prefered
• Proficient in Vietnamese and English, both written and spoken.
• In-depth knowledge of the digital marketing landscape, including trends, best practices, and emerging technologies.
• Multi-tasking, detail-oriented, proactive, responsible, enthusiastic, and result-oriented
• Able to work independently, self-learning and work under pressure
• Exceptional verbal and written communication skills, with the ability to convey complex ideas and strategies in a clear and concise manner.
• Strategic thinking, analytical and listening skills
• Proficiency in project management techniques, tools, and methodologies to effectively plan, execute, and monitor marketing campaigns.
• Excellent documentation skills (MS Word, Excel, PowerPoint)

• Bằng cấp: Đại học
• Độ tuổi: Không giới hạn tuổi
• Hình thức: Nhân viên chính thức
• Lương: Cạnh tranh