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Customer Service Executive (Food Testing Service)

TÜV SÜD Vietnam
Ngày cập nhật: 26/06/2024

Thông Tin Tuyển Dụng

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Phụ cấp
  • Đồng phục
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Nghỉ phép năm

Mô tả Công việc

  • Take over the sales package (quote/contract signed, contract review) from sales people
  • Interface/ Co-ordinate with customers, sales and technician to provide the services meets customer’s needs .
  • Manage and arrange the schedule for inspector/ technician implementation.
  • Liaise with customers/ technician on sample submission, Classify the samples + application form, confirm test parameters, prepare the necessary documents and pass to lab technician for testing.
  • Monitor and track the progress of the jobs by following up the technician/ inspector for samples and test/ inspection result.
  • Prepare test/ inspection reports to customers and manager as well as perform other related administration work
  • Interface with customer job status and handle enquiries
  • Maintain and upkeep laboratory/ inspector records and documentations
  • Follow the samples status from subcontract, invoicing & payment to sub contract
  • Follow LMS program
  • Do invoice request and send to Account Dept to issue invoice
  • Handle the payment status of the customers
  • Report all activities to Manager
  • Other duties relevant to this level assigned by manager

Yêu Cầu Công Việc

  • Bachelor’s Degree in Chemistry or its equivalent
  • Knowledge of testing and ISO17025 is an advantage
  • English communication with B level or equivalent
  • Office computer skills (Excel, Word, Powerpoint), Back-Office work skills
  • Result and service-orientated individual who possesses initiative and good communication skills
  • A proactive team player but with the ability to work independently in challenging projected and timelines

Others (Benefit):

  • Working in an international dynamic and friendly environment
  • Working time: Monday - Friday (8.30AM - 5.30PM)
  • 15 annual leaves, 15 paid sick leaves, Christmas leave
  • 13th-month salary, bonus based on performance and business result
  • Social insurance, health insurance, unemployment insurance base on full basic salary (Vietnamese Law)
  • Insurance benefit package (Accident insurance 24/7, Health care insurance, Business travel insurance), annual health check
  • Free parking (bicycle, motorbike, car)
  • Ad-hoc staff engagement events, team-building activities, company trip
  • Participate in the company’s training programs, LinkedIn Learning license holder (fee supported by company base on company’s policy)

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức
  • Lương: Cạnh tranh

Giới thiệu về công ty

TÜV SÜD Vietnam

http://www.tuv-sud.vnQui mô công ty: 100-499
About the Company TÜV SÜD – A global leader in the field of testing, inspection, management system certification and product certification renowned for...Chi tiết

Customer Service Executive (Food Testing Service)

TÜV SÜD Vietnam

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Customer Service Executive (Food Testing Service)

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Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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