Job Summary: Onpoint is seeking a proactive and organized Host Management Team Leader to oversee our host management operations. The ideal candidate will have strong leadership skills and experience in managing teams. This role involves coordinating and supporting hosts to ensure seamless operations and exceptional service delivery.
Responsibilities:
Team Leadership:
Lead and manage the host management team, ensuring optimal performance and motivation.
Provide training, support, and development opportunities for team members.
Operational Oversight:
Coordinate day-to-day host management activities, ensuring efficient and effective operations.
Develop and implement processes to enhance host performance and service quality.
Host Support:
Act as a point of contact for hosts, addressing queries and resolving issues promptly.
Ensure hosts have the necessary resources and tools to succeed.
Performance Monitoring:
Monitor key performance indicators (KPIs) and provide regular reports on team and host performance.
Identify areas for improvement and implement corrective actions.
Collaboration:
Work closely with other departments to align host management activities with company objectives.
Foster a collaborative and positive work environment.
Yêu Cầu Công Việc
Requirements:
Experience: Background in Business, Hospitality, Management, or a related field.
Skills: Excellent organizational and problem-solving abilities. Ability to manage multiple tasks and projects simultaneously.
Attributes: Proactive, detail-oriented, and client-focused.
Thông tin khác
Độ tuổi:
Không giới hạn tuổi
Hình thức: Nhân viên chính thức
Lương:
Cạnh tranh
Giới thiệu về công ty
Công ty TNHH OnpointNgười liên hệ: HR Department
http://onpoint.vnQui mô công ty: 50-200
OnPoint is pioneering, and accelerating e-Commerce. We are a fast-growing E-commerce startup, started by young and dynamic professionals who are passionate...Chi tiết
OnPoint is pioneering, and accelerating e-Commerce. We are a fast-growing E-commerce startup, started by young and dynamic professionals who are passionate about e-commerce and technology, with diverse executive experiences working for leading companies in South East Asia (Lazada, McKinsey & Company). We are an E-commerce solution partner, helping brands and retailers become more successful in Vietnam and SEA region. Our mission is to make e-commerce easy for brands, and retailers, and to create sustainable value for businesses, consumers, and partners. Hone your creativity, invent and innovate, and set your own highest standards within a nurturing, equal opportunity environment. With our tremendous growth, we seek dynamic, entrepreneurial, broad-minded individuals to join us.