- Support users with IT issues related to hardware, software, network, Wifi (Windows, Mail, PC, Laptop, printer,..)
- Monitor and maintain the factory operation of LAN system, Internet, user terminal devices are smooth and stable.
- Set up and manage account for new users, work with user to support and install software, application,…
- Troubleshoot computer, laptop, printer problems and provide timely support to users with IT issues.
- Manage and update documents related with IT operation following company policies.
- Other tasks assigned by manager.