Working in an international context, the IT Technical Coordinator collaborates closely with all the technical teams and performs various actions as part of the Maintenance in Operational Condition.

His / her usual tasks are :

• Monitoring (ITSM tools, monitoring platforms, shared mailboxes)
• Ticket analysis + handling when in scope of L1 team
• Ticket processing + escalation when necessary
• Answering phone calls in English
• Performing daily checks
• Sending of reports and digital communication

He / she will have access to many tools widespread on the market : Service-Now, SAP, Datadog, Veeam, ESET, ...
There are many possibilities of evolution perspectives.

• Bachelor's or equivalent level in Computer Science
• English (TOEIC 700 or higher), French speaking is a plus
• Working experience in user support (Help Desk) or customer support
• Good logical thinking, fast learner, reliable and proactive

• Bằng cấp: Đại học
• Độ tuổi: 21 - 30
• Hình thức: Nhân viên chính thức
• Lương: Cạnh tranh