1. Client Service (CS):

- To review the renewal list for timely reminders to clients

- To request the Business Processing Team to issue policy, endorsement

- To approach clients, sell insurance, and take care of clients.

- Create, structure, and manage paper, email files, and other documentation by agreed processes and procedures of the Marketing Division

- Co-ordinate efforts of all Departments/ Divisions and work as intermediary on behalf of the Line Management(s)

- To conduct non-life insurance seminars/trainings for partners

- To check insurance claims to solidify trust and safeguard reputation.

- To give feedback on clients’ inquiries

- Other CS activities as assigned by Line Management(s)

2. Business Administration:

- To report any unusual problems to Line Management(s)

- To Interview potential/prospective clients to get data about their financial resources and discuss existing coverage for business estimation.

- Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking.

- Assist Line Management(s) in finishing the Projection template report, estimated performance report, and other reports assigned by Line Management(s)

3. With concerned departments:

- To cooperate with Corporate Claims Division/ Retail Claims Division:

+ To settle the claim smoothly for customers in compliance with the company’s procedure.

+ To follow up on any pending claim cases.

- To follow up with the Business Processing Section for operation matters.

- To work closely with the Underwriting Section for quotation and coverage.

- To coordinate with related divisions/departments for all related jobs or in close coordination with other departments for special events organized by the Company.

4. Others:

- To update the market trends directly influenced the Company’s business activities.

- To report any unusual problems to Line Management(s) if any.

- To integrate the division’s data, update the Production budget.

- Other assigned tasks by Line Management(s)

QUALIFICATIONS:

- University Graduation

- Good at English

SKILLS/KNOWLEDGE:

- Strong marketing sense.

- Clearly understand working procedure & flow chart.

- Well know all insurance products and be able to explain to clients their coverage.

- Be highly aware of the requirement to be professional to provide high-quality service to clients.

- Accuracy

EXPERIENCE:

- At least 2 years’ experience in related field(s).

- Experience in non-life insurance is preferred

• Bằng cấp: Đại học
• Độ tuổi: Không giới hạn tuổi
• Hình thức: Nhân viên chính thức
• Lương: Cạnh tranh