At Securitas Long Hai you will be responsible for directing and managing the activities of security team, working with Branch Manager to ensure all staff understands security policy & procedures. Manage and organizing patrolling of the area, you also be required to ensure that is in compliance with all local safety regulations and is conversant with company emergency procedures. Specifically, you will be responsible for performing customer service following tasks to the highest standards:

1. Security Team management

• Organize, manage, monitor team member

• Coaching and training skills: Customer Service, First Aid, CCTV, Fire Fighting ... for team member

• Evaluation, reward, and disciplinary action

• Ensure the safety of employees' work

• Report daily/ weekly/ monthly follow request from clients

2. Compliance with regulations on the site

• Disseminate and train security regulations for employees, ensure the company's service standards when providing to customers

• Inform local authorities about all supermarket security policies

• Notify line manager, the HR dept, and local authorities about accidents occurring in the affiliated area

• Participate in training and support training on security and fire prevention organized by local authorities

• Training first aid skills for employees and conducting first aid, first aid, and rescue for customers when needed.

3. Ensure the safety of people in the area

• Monitor fire protection equipment: exit doors, access control, CCTV camera system, alarm system...

• Handling incidents: fire, explosion, flood...

• Participate in resolving customer complaints smoothly to protect the company's reputation

4. Ensure the safety of facilities in the area

• Participating in checking the import and export of goods

• Control and prevent loss of goods at the warehouse, cashier or the counters at the site

• Ensure the safety of the store's fixed assets

5. Other tasks assigned by Branch Managers

• Organize the development of plans, task descriptions, and instructions for responding to emergencies or incidents

• Consulting, discussing, and proposing to customers measures, solutions, and methods to manage security work and minimize risks for customers strictly. Coordinate with customers to resolve arising tasks according to regulations

• Report according to regulations including periodically, incidents that arise according to regulations.

• Participate in regular meetings with Client management levels according to regulations, including regular and extraordinary

• On behalf of Long Hai Securitas Company work and coordinate with local government agencies to resolve related tasks.

• On customers' behalf, resolve security-related issues and order when required.

Qualification: University or higher degree in Security, Business Administration or any other similar subjects.

Knowledges: Excellent in Security and knowledge of HSE, CCTV, Access Control …

Skills

-          Good communication at English: Listening/ Speaking/ Reading/ Writing above TOIEC 600/ Level B or IELTS 5.0 above

-          An organized and systematic approach to problem-solving

-          Good leadership, interpersonal, and communication skills

-          Committed to delivering high levels of customer service

-          Ability to work under pressure

-          Flexibility to respond to a range of different work situations

-          Good grooming standards

Experience: Five years’ experience in Security Manager or a similar role.

• Bằng cấp: Cao đẳng
• Độ tuổi: 28 - 40
• Giới tính: Nam
• Hình thức: Nhân viên chính thức
• Lương: 18 Tr - 35 Tr VND