Serve as the primary customer relationship owner for assigned accounts, building long-lasting, mutually beneficial relationships and ensuring profitability throughout the program..
Drive customer retention and customer satisfaction.
Coordinate, resolve and respond to all customer queries/complaints and prevent further customer challenges.
Prepare fully detailed finished good pricing updates for assigned accounts, including initial quotations, ongoing price updates during new product introduction program and quarterly price updates.
Review all pricing updates with management and upon approval, deliver pricing information to customers, offering full details and analysis of component cost movements, overhead cost movements and pricing movements with clear and reasonable explanations accordingly to each customer.
Maintain accurate and detailed records of customer pricing.
Continually develop business skills.
*Program/ Dự án:
Pursue communications with customers during the initial stages of new product introduction, and once ready, coordinate with internal teams to kick off the program using a project charter.
Lead regular meetings/emails with customers, providing status updates and gathering customer demands.
Ensure all teams complete build readiness tasks, lead the first mass production review, and report status to customers..
Participate in customer quality reviews and coordinate internal teams for audits and questionnaires.
Maintain full awareness of CBOM development during NPI for accurate pricing and communication of cost/price movements.
Responsible for communicating awareness to supply chain about all events that cause movements in material planning.
*Business/ Kinh doanh:
Ensure customer agreements are coordinated and financial details are applied in communications.
Monitor financial exposure and minimize risk for assigned accounts.
Responsible for request costing information, consult with management on financial impacts, and communicate company positions on quality issues to customers.
Capture and explain NPI and MP development costs to customers, obtain purchase orders, and manage invoicing.
Present accurate pricing on tooling, amortization, gain share, and other financial specifics.
Track and communicate purchase price variance (PPV) and align inventory and rebate instructions with the supply chain.
Keep accurate and transferable records for assigned customer accounts.
Support the sourcing team by communicating quotations, ensuring they cover all costs and margins.
Create quarterly business reviews for certain projects, including sales revenue, forecasts, inventory status, and internal margins.
Yêu Cầu Công Việc
Degree in Engineering/ Industrial Course/ Business Management or relative field.
Have experienced in project management and technical engineering.
Skills in financial and risk management and customer retention.
Knowledge in ERP system.
English: Fluent in English skills
Advantage working previously in an EMS company as Business Unit Coordinator or Senior Program Manager.
OTHERS INFORMATION:
Probation time: 2 months with 100% salary
Budget training (yearly) for your own
Professional internal/ external training
Working time: Monday - Friday (8:00 - 16:45)
Colleagues: Friendly and well cooperate.
Competitive salary with labor market.
Yearly Bonus: 2 - 2.5 months
Health care insurance + Accident insurance
Teambuilding one time per year
Year-end party
Annual leave: 12 days/ year
Thông tin khác
Bằng cấp:
Đại học
Độ tuổi:
Không giới hạn tuổi
Hình thức: Nhân viên chính thức
Lương:
Cạnh tranh
Giới thiệu về công ty
East West Industries Vietnam LLC.Người liên hệ: Recruitment Team
https://ewi.ewmfg.com/Qui mô công ty: 1.000-4.999
East West Industries (EWI) is a wholly-owned American factory located at Vietnam - Singapore Industrial Park II in Binh Duong Province. Established in...Chi tiết
East West Industries (EWI) is a wholly-owned American factory located at Vietnam - Singapore Industrial Park II in Binh Duong Province. Established in 2007, EWI is part of the East West Manufacturing group of companies with extensive sourcing and manufacturing experience throughout Asia. We have in-house injection molding, stamping, and electromechanical assembly capabilities to provide fully integrated contract manufacturing to USA and European customers.
* Why join us?
East West is an industry leader in Domestic Offshore Manufacturing with a strong focus on quality products, impeccable customer service, and a culture of continuous improvement. At East West we value our employees because they are our greatest assets. People who are highly motivated, self-managed, and thrive in a fast-paced, challenging environment often find that East West is a perfect fit.
Whether your talents are in engineering, production, sales, customer service, or administration, we invite you to find out more about how you can become a part of our team.
East West offers a comprehensive benefits package. The following are some of the benefits we currently offer to eligible employees.
* Benefits
Yearly Bonus, Attractive salary, Be part of fast growing company
Professional Development Training, Provide Bus from HCM, Bien Hoa