Purpose
- To ensure that the organization's suppliers and their performance are managed appropriately at strategic and tactical levels and to monitor the agreed service level.
Responsibility
Key responsibilities are:
- Manage vendor relationship to business' strategic goals and objectives, understanding and reconciling competing priorities and evolving business requirements.
- Manage overall supplier life cycle to ensure is capabilities and compliance with NSRP Business need and practices.
- Evaluate vendor performance and ensure the prompt and thorough resolution or escalation of performance issues, understanding/managing risks associated with customer-facing/impacting vendors.
- Ensure enterprise-wide needs for integrity due diligence, risk assessment and continuing vendor monitoring are being accomplished
- Work closely with Supplier Management Committee (SMC) for periodic supplier audit, onsite audit, paper audit and third party audit.
- Develop and maintain effective relationships with internal partners and vendor(s) to ensure business priorities requirements are clearly understood and met, and objectives are aligned.
- Managed and monitor supplier onboarding and supplier performance assessment process
- Ensure to track, measure, report and evaluate vendor performance
- Troubleshoot all vendor problem and present to management as required.
- Provide advice and guidance to business partners and VM teams as appropriate regarding VM best-practice to optimize and secure value from third-party relationships.
- Understand contractual terms and conditions, and their commercial implications to the business to effectively manage vendor agreement(s) and relationship(s).
- Actively engages with sourcing partners to share business, industry, and vendor insights in support of strategic planning and contract negotiations.
- Provide process awareness session with all NSRP disciplines for new Ariba Vendor Management Process
- Manage vendor training package to support new SAP Ariba process
- Market research to support the Procurement Category Manager for new supplier into Ariba system
- Contract Close out process in line with Contracting Procedure.
- Explore the global supplier market though Ariba Discovery module
Accountability
- To achieve the followings through the above responsibility
- Inviting suppliers to stand-alone questionnaire
- Manage Supplier Module Questionnaire
- SAP Ariba Supplier Risk, sending risk assessments for a control-based engagement
- Supplier performance management reviews
- Managing Supplier and Supplier Life Cycle
- Managed KPI timeliness of onboarding new supplier
- Supplier Performance management
- Perform Supplier Audit
- Managed Contract Close out Process