Job Summary: We are seeking a highly skilled and experienced Software Project Manager to oversee the planning, execution, and delivery of projects within the loyalty platform, CRM, and ERP domains. The ideal candidate will have a strong background in managing software development projects, excellent leadership skills, and the ability to coordinate cross-functional teams to ensure project success.
Key Responsibilities:
Project Planning and Management:
- Define project scope, objectives, and deliverables in collaboration with clients and stakeholders.
- Develop comprehensive project plans, including schedules, budgets, and resource allocation.
- Identify and manage project dependencies and critical paths to ensure timely delivery.
Team Leadership:
- Lead and motivate cross-functional teams, including developers, designers, testers, and business analysts.
- Facilitate effective communication and collaboration among team members to achieve project goals.
- Conduct regular team meetings to track progress, address issues, and provide updates.
Client and Stakeholder Communication:
- Serve as the primary point of contact for clients, providing regular project updates and managing expectations.
- Conduct stakeholder meetings to review project status, resolve issues, and ensure alignment with project objectives.
- Develop and maintain strong relationships with clients to ensure satisfaction and repeat business.
Risk Management:
- Identify potential risks and develop mitigation strategies to address them.
- Monitor and report on project risks and issues, ensuring timely resolution.
Quality Assurance:
- Ensure that project deliverables meet quality standards and client expectations.
- Oversee testing and quality control processes to identify and resolve defects.
Documentation and Reporting:
- Maintain comprehensive project documentation, including plans, schedules, reports, and meeting minutes.
- Track project performance using appropriate tools and techniques, providing regular status reports to stakeholders.
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