Message

Please sign in to perform this function

Sign in by

Customer Service Executive

Công Ty TNHH Brother International (Việt Nam)
Updated: 23/07/2024

Employment Information

Benefits

  • Insurance
  • Travel
  • Training Scheme
  • Salary review
  • Annual Leave

Job Description

  • Monitoring, reminding repairing process to make sure this process will be completed according to service policy.
  • Creating repairing job and updating repairing situation into system.
  • Offering quotation, issuing repairing invoice, collecting payment.
  • Monitoring receipt/shipment of repairing products from/to country side's client.
  • Answering customer queries about Brother products through email.
  • Trouble shooting overphone and handling customer's complaints.
  • Calling and caring to customers who want to buy Brother products.
  • Giving guidance of product's usage at showroom or overphone.
  • Making carry - in customer survey.
  • Updating warranty card information into system.
  • Follow up customers who want to buy products or join workshop and send information to Sales person.
  • Doing frequently reports: monthly report, special report.

Job Requirement

  • Priority: Female
  • Experience: Minimum of 2 years of experience
  • Skills:​​
    • ​​​​​Customer Service mindset
    • Attention to detail
    • Willing to learn technical information
    • Basic English is required (can communicate)

More Information

  • Degree: College
  • Age: Unlimited
  • Gender: Female
  • Job type : Permanent
  • Salary: Competitive

Company Overview

Công Ty TNHH Brother International (Việt Nam)

https://www.brother.com.vn/vi-vnCompany size: 25-99
For more than a century, Brother has won recognition as a brand synonymous with delivering product innovation and customer satisfaction. Founded in...Detail

People who applied to this job also applied to:

Customer Service Executive

Công Ty TNHH Brother International (Việt Nam)

Get email alerts for new jobs

Setup Email alerts

Employment Information
Similar jobs

About us

Công Ty TNHH Brother International (Việt Nam)

Employment Information

Customer Service Executive

Location

Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
In Partnership with